Bitrix24 Chatbot Configuration

Step 1: Bitrix24 App Credentials

Application ID Application Secret Bitrix24 Domain Save and Proceed

Step 2: Authorize Application

Credentials saved. You must now grant the application access to your Bitrix24 account to get an API access token.

Authorize & Get Token

Step 3: Register Your Bot

Access token received. Now, register the bot with your Bitrix24 portal.

Your Webhook URL Register Bot

Step 4: Configure AI & Knowledge Base

Set up OpenAI for answering general questions and specify a URL for your knowledge base.

OpenAI API Key Knowledge Base URL Save AI Settings

Step 5: Conversation Flow Manager

Add questions for the bot to ask sequentially to qualify new leads.

Question Text: Map to Bitrix24 Lead Field: -- Loading CRM Fields... -- ➕ Add Question

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Current Questions